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Browse "DataPort 5.0" Questions
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There were 16 questions found in this category:
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How do I switch between multiple stores in DataPort 5.0?
Yes, switching between stores is simple.From the Main menu, select “Tools >> Manage Stores...
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Can I use DataPort 5.0 for more than one store?
Yes, multiple stores can be configured in DataPort 5.0.From the Main menu, select “Tools >...
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How do I selectively Send or receive records?
There are 2 ways of selectively Sending or receiving records in DataPortFirst Method:You c...
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How do I edit Newsletter Subscription email addresses?
Newsletter subscription records cannot be edited once added. To change an email address, M...
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Why are only some of my products showing in the Inventory Inbox in DataPort 5.0?
The Inventory inbox displays only products that already exist on your storefront. Products...
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How can I delete Orders in DataPort 5.0?
DataPort 5.0 does not allow deletion of orders.
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How can I upload new Orders through DataPort 5.0?
Neither DataPort 5.0 nor DataPort 4.x allows new orders to be uploaded to the storefront.O...
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How do I upload special character symbols like ‘®’ to my store so that they display correctly on my storefront?
Special characters will not render/display correctly on your storefront unless their HTML ...
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How do I delete categories?
To mark categories for deletion in DataPort 5.0 all of the following steps must be complet...
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How do I assign a product to multiple categories?
You can only import products with one category specified through the import wizard in Data...
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Why are my simple variants, advanced variants, related products, and product series not exported to the CSV sheet?
DataPort 5.0 does not allow exporting of simple variants, advanced variants, related produ...
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Should I import my products into DataPort 5.0 by Part Number or ID?
DataPort 5.0 does not allow importing of products by Part Number or by ID.DataPort has its...
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When I export from my site Excel drops the leading zeros for values such as Part Numbers or Zip Codes, is there anyway around this?
Yes, to avoid this issue do not open the file directly within Excel. First, create a new b...
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How do I delete products from my store using DataPort 5.0?
There are two methods to delete products using DataPort 5.0From the “Products” tab, click ...
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I get a ‘Please check your internet connection.' error when trying to do a Send or Receive in DataPort 5.0.
You must be connected to the internet to Send or Receive within DataPort 5.0. If you have...
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I get a ‘You must have an active internet connection to complete the configuration wizard ' error when trying to use DataPort 5.0.
You must be connected to the internet to set up or upgrade a store with DataPort 5.0.Pleas...
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