Topic: Support
Last Updated On: June 12, 2006
Applies to: MC Storefront Software, versions 4.0+

Summary

The MonsterCommerce development team is working towards complete Macintosh compatibility with a variety of browsers and platforms. In the meantime, we have identified the areas of the administration panel that do not currently work with Macintosh systems and possible workarounds for each.


System Requirements

  1. OS 10.1 +
  2. Safari 1.0.3 +

More Resources: Download Safari

Please Note: Since Microsoft will no longer update Internet Explorer for Macintosh systems, the MC development team will focus their efforts on Safari compatibility. Internet Explorer 5.2 for the Mac will no longer work with the MonsterCommerce shopping cart software.


Incompatible Administration Panel Features

WYSIWYG

The built-in WYSIWYG tool will not work on a Macintosh. The WYSIWYG editor was only designed for the PC. Our developers are working on other options for future release and one of the requirements is that it be more cross-platform compliant.

Suggested workaround: Use a desktop WYSIWYG and copy/paste into the HTML window or edit the HTML directly.

More Resources:


File Manager

The majority of the File Manager's functionality will work with a Macintosh. You can upload files, upload images, create thumbnails of images as you upload them, rename files, create directories, delete files, delete directories, etc. The only feature that is not compatible with a Macintosh is the ability to Upload Multiple Files.

Currently, there is no workaround for this feature.


Administration Panel Areas of Concern

Text Fields

The text fields within the administration panel are displayed smaller on Macintosh systems than PCs. This is scheduled for modification by November 1, 2004.

Product Editor: Discounts Tab

Due to the layers involved in the Product Editor display, this page requires a refresh to see changes made.

Product Editor: Related Products Tab

Due to the layers involved in the Product Editor display, this page requires a refresh to see changes made.

Product Editor: Package Tab

Due to the layers involved in the Product Editor display, this page requires a refresh to see changes made.


Plug Ins

DataPort

DataPort was written on the Microsoft .NET framework, which is required for the software to run. For this reason, DataPort will not work on the Mac.

MonsterBooks

MonsterBooks was also written on the Microsoft .NET framework, and will not operate on a Mac.


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